Privacy Policy of Compass Cabs of Rugby

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

• Full Name
• Email Address
• Number
• Pickup and Drop-off Locations
• Payment Information (e.g., card details, if applicable)

1.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our website, such as:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time and Date of Visit

1.3 Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and personalize content.

2. How We Use Your Information

We use the collected information to:

• 2.1 Provide and manage our taxi and private hire services.
• 2.2 Process your bookings and payments.
• 2.3 Communicate with you about bookings, updates, or offers.
• 2.4 Improve our website functionality and user experience.
• 2.5 Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: To process payments or manage bookings.
• For Legal Compliance: If required by law, court order, or government request.
• With Consent: When you explicitly agree to share your information.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These include encryption, secure servers, and regular audits of our systems.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Protection Rights

As a user, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request the deletion of your data, subject to legal obligations.
• Opt-out of marketing communications.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us at compass.taxis@googlemail.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us:

Email: compass.taxis@googlemail.com

Phone: 01788 22 22 22

By using our services, you acknowledge that you have read and understood this Privacy Policy.